About the Role:
We are seeking a highly motivated Ocean Import Operations Assistant to join our growing logistics team. This position is responsible for managing the full cycle of ocean import operations, ensuring timely, compliant, and cost-effective movement of cargo from origin to final delivery.
Key Responsibilities:
- Handle end-to-end FCL and LCL ocean import files including ISF, arrival notice, customs clearance, and delivery arrangements.
- Communicate daily with steamship lines, truckers, customs brokers, warehouses, and customers.
- Prepare and review all necessary import documentation (BL, invoice, packing list, arrival notices).
- Coordinate with CBP, FDA, USDA, and other government agencies when required.
- Update shipment milestones in the system and maintain accurate records.
- Provide proactive communication and problem resolution for clients.
- Support billing, cost entry, and file closing in accordance with company procedures.
Qualifications:
- 1+ years of experience in Ocean Import Operations Assistant within freight forwarding or NVOCC.
- Strong knowledge of HTS, Incoterms, ISF, customs entry process, and U.S. import regulations.
- Excellent communication, multitasking, and organizational skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Proficiency in MS Office and logistics software.